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    <title type="text">RC Law Group</title>
    <subtitle type="text">RC Law Group</subtitle>

    <updated>2026-04-17T06:49:26Z</updated>

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        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Weird Cases]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/06/weird-cases/" />
            <id>https://www.rclawgroupok.com/?p=256446</id>
            <updated>2024-06-04T16:48:46Z</updated>
            <published>2024-06-04T16:48:46Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[For reasons not certain, I always end up with what I designate, “weird cases.” I have three theories as to why. The first is that I am a naturally curious person. I market myself as a life-long student. I genuinely enjoy learning. It is a bit of an obsession. Whenever I get curious about something, I go learn as much…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/06/weird-cases/"><![CDATA[For reasons not certain, I always end up with what I designate, “weird cases.” I have three theories as to why. The first is that I am a naturally curious person. I market myself as a life-long student. I genuinely enjoy learning. It is a bit of an obsession. Whenever I get curious about something, I go learn as much as I can until I feel I’m satisfied. Here’s one example. I love tennis. Most tennis players know only the name of their racquet and that’s it. Most have no idea what strings they are using. They usually say something along the lines of, “I just give it to the stringer and the stringers knows what I like.” So I got curious and went on a journey to learn as much as I could about racquets and strings. It’s a constant process of refinement. Now, I’m one of the “go-to” players when players are considering a switch from a racquet or strings.

My second theory why is because I am a researcher at heart. I was a high-school and later college debater. I also helped coach a high school debate team when I was in college. As a college freshman, we received prior to that semester a summer research assignment. My research assignment produced over 1,500 pieces of evidence (think of it like articles on a subject). I was, by far, the college student who produced the greatest quantity of research.

My third theory is that most lawyers have the opposite business model. Most lawyers pick a small number of cases, master the law in those areas, and then try to build a volume base so they can help those clients. That is a great service to provide. I did that for seven years, and was mind-numbingly bored. So I made a change. Now, I market myself as the weird case lawyer. The cases other lawyers do not want because they have to learn a new area of law, or the cases where the client may be too difficult to manage. Those cases are my bread and butter.

Here are three examples of what I call a weird case:
<ul>
 	<li>A friend of mine wanted to build a new home as a retirement present. He worked in the home construction industry for over 40 years. He built up some considerable wealth and wanted to celebrate. I don’t blame him. Another person approached my friend with a brand new home concept. The concept was to build a cheaper, durable, energy-efficient home. The key to this process was the construction material, which consists of an 8-inch thick piece of compressed styrofoam that is chemically treated to stop mold growth. Unfortunately for my client, the home was built using poor construction, coupled with numerous misrepresentations by the company that designed the home. We are in litigation now. It is a mess. Keep in mind this type of case is generally classified by lawyers as a “construction defect” case. There are tons of lawyers who take those, but my client could not find a lawyer to take his case. Some were willing, but they wanted a $10,000.00 retained billed at $450.00/hour. I charge WAY less than that because I have a low-overhead business model.</li>
 	<li>Another friend of mine is a wealthy, local business owner in the oil-and-gas industry. I met this man through tennis. Although very wealthy, he does not advertise his wealth, nor does he treat anyone as a lesser person because they have less money. He is a genuinely good person whom I respect greatly. He approached me with a legal research question. A person he knows approached him with an investment opportunity. The opportunity was to invest in a commercial medical marijuana growth farm. My client wanted to know whether or not he was exposed if he acted merely as an investor. Keep in mind that Oklahoma only recently legalized marijuana for medical purposes. In fact, the Oklahoma Medical Marijuana Act established a new regulatory agency called the, “Oklahoma Medical Marijuana Authority.” The OMMA promulgated hundreds of regulations that all folks who participate in the industry must comply with. Most lawyers do not like re-learning as their position is they did all the learning they needed to do in law school. I was thrilled to take the case. It took me two days to research and read everything I needed to read. I prepared a twenty-one page report that took me four days to write and three days to edit. My client was very pleased with the work product, and I was very happy as well. Most lawyers would not have dedicated that much time to one project, but I saw it as an opportunity to learn as a lawyer and grow as a person.</li>
 	<li>Finally, one friend of mine has a daughter who is struggling financially. She was being bullied by an apartment complex that had so much black mold growth in the apartment it caused my client and her dog physical illness. She was literally sick because the apartment complex refused to address the problem. When she complained, they told her to use “scrubbing bubbles” and that would fix the problem. They did not provide the scrubbing bubbles, or gloves, and did not provide any personnel to assist in the process. Under Oklahoma law, every landlord/tenant agreement contains something (whether its written in there or not) called the, “implied covenant of habitability.” The covenant means that an apartment complex will keep their apartments “livable.” Black mold growth is a breach of this covenant. I instructed my client to not pay rent as that is one remedy under the law. They attempted to go after her via a debt collection action. They also attempted to block her from getting her new apartment complex as they told the new complex that my friend had a “pit bull.” The dog the complex described is actually a lab mix and my client is in the process of getting that dog declared as a service dog. I threatened to sue them if they prosecute the debt collection action. I am anxiously awaiting their response. If they do, I will deal with them accordingly. As mentioned above, my client did not have the resources to hire an attorney. I created something new. No lawyer to my knowledge takes contingency fee cases for landlord/tenant agreements as it can be difficult to recoup attorney’s fees. I took the case on a contingency fee basis. I look forward to taking others.</li>
</ul>
If you have a weird case, you’ve tried other lawyers and they are either out of reach or your gut tells you something isn’t right, then give me a call. I always have my cell phone on me (unless I’m exercising or playing tennis) and I’m happy to talk to you about your case!]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Why Have a Lawyer, Part 2]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/05/why-have-a-lawyer-part-2/" />
            <id>https://www.rclawgroupok.com/?p=256450</id>
            <updated>2024-06-04T16:57:08Z</updated>
            <published>2024-05-24T16:52:47Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[When I was around 12, long before I became a business attorney in Tulsa, I went to a thanksgiving lunch with my mom at my aunt’s house. My parents were divorced by then. I received a telephone call from my father who was frantic. He was vacuuming the carpet in our computer room when he bumped the tray that held…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/05/why-have-a-lawyer-part-2/"><![CDATA[When I was around 12, long before I became a business attorney in Tulsa, I went to a thanksgiving lunch with my mom at my aunt’s house. My parents were divorced by then. I received a telephone call from my father who was frantic. He was vacuuming the carpet in our computer room when he bumped the tray that held the keyboard and “mouser” (his words). He said the screen changed and he thought he broke the monitor. I had a chuckle to myself as I realized what had happened. He did not break the monitor. He deactivated the screen saver. I took the time and explained to him that there was nothing wrong with what he did. The computer simply thought he wanted to use it and switched the screen saver off.

I use this humorous example as I once had a conversation with a client who was limited on resources. He elected to resolve his case on his own for financial reasons. I gave him some suggestions so he would have some legal guidance on what to do. Thankfully, he got his case settled. He then called me again, very concerned, as the other side had an attorney. The other attorney drafted a very standard document we call a “Release of all Claims.” This document is a very standard document that says that in exchange for a sum of money, the client agrees to forever forgive whatever controversy is at the center of the dispute.

The client was very concerned about some of the language in the Release. He asked me to review three specific provisions with him. I want to share those with you now.

The first concern he had was on listing him individually as opposed to his LLC. He thought this would pierce the corporate veil and allow the other side to sue him. Now granted, I as a business attorney Tulsa get why he was concerned. He’s a very intelligent man, but not a lawyer. The same day this happened, I went to get my oil changed. The technician told me the manufacturer of my vehicle recommended rotating the tires every 5,000 miles. I told him to do this if that is what the dealer recommended. I don’t design cars nor do I work them. I am going to trust the folks who built the car, not the guy who only knows how to drive it. The same is true with this client. He did not understand due to a lack of familiarity with legal proceedings that the document was for the other attorney to protect his clients from my client from filing a lawsuit. Once I clarified this, he was no longer concerned with that portion of the document.

The second concern centered around a liquidated damages provision. These are very common. A liquidated damages provision is a provision to an agreement that says that, in the event of a breach, the parties agree up front as to the amounts in dispute regardless of the breach. There was some language that the other lawyer inserted in an initial draft but later removed at the request of my client. My client was looking at the original draft. I reviewed the amended draft and learned that the lawyer, per his word, removed the language.

The final concern was over what I call a “play-nice-in-the-sandbox” provision. These provisions say that if there are any further steps not specified in the release that need to be taken to effectuate the meaning of the agreement, the parties agree to take those steps. For example, if a company receives money as the result of a settlement agreement, they will have to issue its W9 for tax purposes for the other side. That is not specified in the Release. That’s why they have these play-nice provisions to cover instances such as this.

At the conclusion of the conversation, my client was very thankful for my advice and told me so repeatedly. I told him I wasn’t sure that I did much as I just spoke to him about some basic legal terms. He told me I gave him considerable comfort about the settlement process and helped put his mind at ease.

I believe that peace of mind is the greatest asset we have to offer our clients. Over 90% of my job is just listening. When this client called me, he was a bit panicky. He called me earlier this morning, but I was unable to get back to him. He then called me this afternoon. I sensed it was an emergency and answered. I intended to call him back before the end of the day, but he got a hold of me first. I talked to him for maybe 15 minutes. Most of that time was me listening about his fears. He would express his concern, then tell me the fear that followed the concern. I would acknowledge that I received the information, and then explain why his fear was understandable as he is a non-lawyer, but tell him that his fear would not happen. And then I will explain why the fear would not happen. This all came from legal experience in the industry.

If you do not have a business attorney in Tulsa, get one. Despite popular belief, some of us do genuinely care about you and your legal issue. We are happy and ready to help. At RC Law Group, we are not like some of these firms whose only goal is financial prosperity. We want to help you and your business excel and succeed. Most of all, we want to provide you with a peace of mind by listening to your legal concerns, your feared outcomes, and then hopefully tell you the only thing you really have to fear is fear itself. Most of the concerns folks have with lawyers and legal documents are based on exceptionally rare horror stories rather than likely, real-life legal scenarios.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Why Have a Lawyer]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/05/why-have-a-lawyer/" />
            <id>https://www.rclawgroupok.com/?p=256448</id>
            <updated>2024-06-04T16:52:23Z</updated>
            <published>2024-05-20T16:51:05Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[Growing up, I was exposed to some very caring, albeit quirky, people even before being a business attorney Tulsa. One such family was the Smith family. For the record, their name is not Smith but I’m going to use that name in a good-faith effort to conceal their identity. The Smiths were very caring, but admittedly odd. They lived in…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/05/why-have-a-lawyer/"><![CDATA[Growing up, I was exposed to some very caring, albeit quirky, people even before being a business attorney Tulsa. One such family was the Smith family. For the record, their name is not Smith but I’m going to use that name in a good-faith effort to conceal their identity. The Smiths were very caring, but admittedly odd. They lived in a very nice home in a new development outside of town, but would not order a soda at a restaurant because it was too expensive. And they believed in doing things by themselves. They handled almost everything to avoid spending money. But that was their decision as they worked very hard for what they had.

You may be a person of many talents who can handle just about anything life throws at you. If so, great this business attorney Tulsa can appreciate that! But I wish to challenge you with this. If your car breaks down and no matter how many YouTube videos you watch, what do you do when you can’t diagnose or fix the problem? You call a mechanic. If TurboTax is suddenly too confusing to the non-CPA, you usually hire an accountant. To plan for your retirement, you could watch the stock market and manage your own portfolio. Or, more intelligently, you could hire a retirement specialist to help you with this issue.

In each of these scenarios in the paragraph described above, imagine how much time you wasted doing something you had no idea how to do when you could have used your time efficiently to do what actually makes you money. Hiring a business attorney Tulsa is just like any of the above. You might be able to stumble through it and save yourself some money, but it will actually cost you profits as you are not focusing on what you know how to do.

Here are the top reasons to have a business attorney Tulsa as part of your professional team.

First, a quality business attorney Tulsa will save you money for the reasons described above. You may be able to write your own employee handbook, investigate your own, and you may even be able to do your own legal research. But consider this. When I was a first-year law student, it probably took me about an hour to read a case. The reason is I had to constantly stop and look up all these terms. I had no idea what any of these words mean. Depending on the case, I can now read one in about five to ten minutes. I figured out what most of the words mean, and I usually research looking for a rifle shot on a specific issue. I can target my review to what I need. You likely do not have that experience. And for the record, as a business attorney Tulsa know I do not have the experience to do whatever it is you do in your business. So let me handle the issue for you so you can focus on making more money. If you do it on your own, it will likely cost you.

Second, depending on the issue, you could be opening yourself up to some considerable exposure. Let’s say you want to go into business with someone, but need an operating agreement. This may be the professional match made in heaven. Why in the world would you need a lawyer under the circumstances? I recently met such a professional couple who wished to build a suite of professional offices. I advised them both that things may be great now, and they could stay that way. But we needed to draft their partnership agreement to insulate both of them from litigation exposure in the event things one day blow up. They understood the concept and we got it done. You may be in a situation like them. If you are, do not gamble on your future. Obtain a business attorney Tulsa who can draft an agreement that protects you. If you draft it yourself, I will almost guarantee you will leave out something important that could cost you thousands of dollars in attorney’s fees and a potential judgment against you.

Third, lawyers tend to offer unique views and solutions to all kinds of problems. I very rarely socialize with other business attorney Tulsa. Most of my friends come from all different types of professions. Whenever there is an issue involving the law, my opinion is almost always different. When I walk my non-lawyer friends through my reasoning, they usually see my opinion and find it persuasive. Some of them even tend to agree with my opinion even if theirs started out completely opposite mine. My justification in offering this observation is you may see a problem one way, but you are examining the issue through the lens of a non-lawyer. Let a lawyer put on his/her lawyer hat and take a look. You might be blown away by the results.

Fourth, business attorney Tulsa may not know the answer off the top of their head, but they know where to look. I routinely take projects from folks I know absolutely nothing about. For example, one client contacted me who was approached to serve as an investor in a commercial medical marijuana farm. My client wanted to know the nature and extent of his exposure. I was transparent and told him I did not have an answer for him then, but would conduct the appropriate research and prepare a report. I spent two days researching medical marijuana laws in Oklahoma and Oklahoma case law on a concept called, “piercing the corporate veil.” In law school, we learned that most individual shareholders of a corporation are protected from personal exposure through legal protection called the corporate veil. However, certain conduct can justifying what’s called piercing the corporate veil. This is where the legal entity formed as the business, such as a LLC, does not protect personal shareholders who are now personally liable for whatever conduct occurred. I suspect if you are reading this then you were not aware of the corporate veil protection or what piercing means. I knew it because I went to law school and tried to pay attention. I knew right where to go to find the answer my client needed. I suspect it would take you considerable time to locate these concepts and you might end up off in the weeds somewhere.

Fifth, if a lawyer makes a mistake, you can sue the lawyer for professional malpractice. All practicing attorneys carry malpractice insurance. Most lawyers carry substantial policy limits because they know the work they do is important. More importantly, they know if they make a mistake, it will likely be costly. Most importantly, business attorney Tulsa want to protect what they have worked hard to build so they want to protect their business at all costs (sound familiar?). If you handle the issue yourself, and you make a mistake, who are you going to sue? Yourself? That does not sound like it would be very fruitful for you. If you have a lawyer, you can sue the attorney/law firm if they make a mistake to make sure your business is protected.

If you do not have an attorney as part of your professional team, contact the RC Law Group. We are hard-working, passionate attorneys committed to protecting your business and helping you prosper.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Felony Friendly Companies]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/04/felony-friendly-companies/" />
            <id>https://www.rclawgroupok.com/?p=256452</id>
            <updated>2024-06-04T17:06:52Z</updated>
            <published>2024-04-10T17:00:47Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[Should You Be A Felony Friendly/Second Chance Company? Let’s face it, even this attorney admits this. In life, we all screw up. I’ve made more mistakes than I can count. Thankfully, none of my mistakes have ever landed me with any serious trouble with the law. But not everybody is as lucky as me. Some people face some very rough…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/04/felony-friendly-companies/"><![CDATA[Should You Be A Felony Friendly/Second Chance Company?

Let’s face it, even this attorney admits this. In life, we all screw up. I’ve made more mistakes than I can count. Thankfully, none of my mistakes have ever landed me with any serious trouble with the law. But not everybody is as lucky as me. Some people face some very rough circumstances, made a bad call, and it costs them. Maybe someone had a few too many, hopped behind the wheel, and seriously injured another person in a car crash? Maybe an argument got a little heated and someone took a swing at someone when there was no provocation for an attack? Or maybe someone got a little too into a particular substance and overdosed? The list of potential examples goes on and on. The question is, do you want your company to be known as a felony friendly/second chance company?

As a quick aside, some companies are prohibited from serving as second chance companies. Businesses within 1,000 feet of a school, for example, cannot have felons employed at their business. Businesses that work with domestic abuse shelters cannot have felons doing the work.

Let me give you an example of how this choice can affect a litigation scenario. As a business attorney in Tulsa, I once defended a local company that marketed themselves as a second-chance company. They did not have commercials or flyers or anything like that, but they made it known in the community that they were felony friendly. They employed numerous convicted felons. One such person happened to be driving to work one morning. He stopped at a Quik-Trip to buy a coffee and heat up his breakfast sandwich. As he left the parking lot, he was rolling up the company vehicle he drove via a hand-crank. He did not see a truck coming and pulled out in front of the truck. This truck that collided with my client’s vehicle was traveling at highway speeds and the driver was admittedly hurt.

The driver hired an attorney who conducted an aggressive investigation into the case. The attorney found out that our company was a second-chance company and went on the attack. He dug up every piece of dirt about our driver that he could and then used the materials to cross-examine the company owner on why she did not conduct a background check. The company owner cried as she was a very kind person who honestly just wanted to give the guy a second chance.

When the lawsuit eventually settled, I asked our client if they intended to remain a second chance company. Her response was, “After this, I don’t know.”

So what are the pros of being a felony friendly company. The first is that there are tax benefits to hiring felons. This is why you see many major corporations accepts felons is to enjoy a tax write off for offering employment to such individuals. The second, and perhaps biggest benefit, is you routinely obtain employees who are genuinely thankful to have a job. When the lawsuit described above first started, I was a bit concerned as I did some preliminary research on some of the employees prior to meeting our clients. When I met with them, they told me how hard the felony employees worked and how they went above and beyond as they were thankful to have such a good job. The last benefit to hiring felons is it expands your market base to a broader range of potential employees. Using the employer described above as an example, they told me they would rather have a hard-working felon than a lazy non-felon. I tend to agree.

But there are some drawbacks to having such employees. The first is compliance. The company described above had to constantly ensure that felons were not on projects that prohibited felons on or near the premises. This meant their job acquisition process was a bit tricky as they constantly had to manage the workflow of the employees. The second is the litigation scenario described above. The lawyer on the other side of our case admittedly did a thorough job of investigating into our driver. He never spent one cent on an investigator and found all of his information on the internet. He brought this up during the deposition of our company owner. The third and final drawback is potential backlash from the public. Even though everyone makes mistakes, some members of our society view a one-time felon as a career criminal and never give the person a second chance.

Ultimately, it is totally your call whether or not your business will be a felony-friendly/second-chance company. Here is a piece of advice I will leave with you. If you decide to become felony-friendly, I would conduct a thorough investigation into every person who confesses to or you suspect has a felony conviction. Get on OSCN and look at the charges, see if they were dismissed, and see how much trouble this potential employee has had with the law. While my clients above never said it, I truly wonder if they had done a more thorough background check then they might not have hired the driver in our case.

If you believe you have a potential employee who has a felony conviction, or have current employees who have had trouble with the law, contact RC Law Group today. We are thorough researchers who can investigate a person’s criminal history, their behavior on social media, and much more. We can then prepare a report to you with all of our findings and a recommendation on whether or not this person fits with your company’s image.

There is nothing wrong with providing a second chance to someone who made a mistake, has changed, and is trying to improve his/her circumstances. On a personal note, I view that effort quite admirably. But a repeat offender with no desire to change could put your company at substantial risk for exposure for even minor transgressions. Make sure to guard your business that you’ve worked so hard to build, and prevent a minor accident from taking it all away.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Spoilation]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/04/spoilation/" />
            <id>https://www.rclawgroupok.com/?p=256464</id>
            <updated>2024-06-04T17:57:24Z</updated>
            <published>2024-04-03T17:53:09Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[When I was a kid (and business attorney in training), my brother was always losing things. I never understood this for many reasons. For one, we did not have that many possessions to lose. And two, I always had a great memory so I did not understand a person who routinely misplaced what few possessions he had. It was a…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/04/spoilation/"><![CDATA[When I was a kid (and business attorney in training), my brother was always losing things. I never understood this for many reasons. For one, we did not have that many possessions to lose. And two, I always had a great memory so I did not understand a person who routinely misplaced what few possessions he had. It was a bit strange. But we are all a little different.

Legally, “losing things” is a major problem and I do mean major. You may have heard a fancy legal term called “spoliation” or “spoilation.” As an aside, one of the many problems with this legal concept is that judges and business attorneys all over the country use the spelling of this word differently. Some spell it one way; others, another; and a few even use it interchangeably. This is a major problem when legal search engines are based on keyword searches. It makes learning about the topic a bit frustrating.
Regardless of how you spell the word, the concept is the same. Spoilation is the negligent preservation or the intentional destruction of evidence. There are many tentacles to this legal concept so I do not want you as the reader to believe that this brief summary encapsulates every bit of spoliation, it is best that you ask a business attorney about it. But this piece does provide a bit of an overview of some important points.

You need to understand that spoliation is a bit of a punishment for bad behavior. Let me give you an example of how this scenario plays out. When I was a litigator before being a business attorney Tulsa, I once handled a slip and fall lawsuit on behalf of an elderly woman against a major retailer. This particular store faced west and had black tape covering the store windows to no doubt reduce air conditioning costs by blocking out the sun. On this particular day, a lazy customer did not return the loading cart to the proper place but instead placed it right in front of the door. Now when I say loading cart, I am not discussing the general shopping cart you get at a grocery store. I mean a cart that has a large handle and sets only about 6 inches off the ground. These are larger carts you find at feed stores.

My business client entered the store through the automatic sliding doors. Because the loading cart was very low to the ground, and she had no reasonable expectation that a cart would be parked there, she tripped over the cart and landed on her head. She was seriously injured.

When we got the case, we immediately sent out a mandatory evidence preservation letter to the store and the insurance adjuster assigned to the case. We specifically instructed everyone to maintain certain pieces of evidence securely, including any surveillance footage of the event.

When we filed suit, we learned that some of the surveillance footage was intentionally not preserved. We learned that our client’s entrance to the store was covered, and there was footage after the fall. What was not preserved was the time between the lazy customer leaving the cart in front of the door up until the time our client fell. No person except for the technician who made the decision to not preserve that data knows what was on that surveillance footage.

Obviously, this was detrimental to our case as we believe that footage to be very damning to the defense. Who knows what was on that tape? The tape no doubt showed numerous cashiers eyeing the cart and not doing anything to remove it. Maybe even someone from management walked by, saw the cart, and did not move it. We will never know.

When I spoke to opposing counsel, he advised he did converse with the person responsible for not preserving this information. This attorney represented to me that the footage was benign according to his conversations with the technician. The attorney never actually saw the footage. I have no reason to believe that this attorney was dishonest.

Not surprisingly, we prepared a spoliation motion to the judge. In the motion, I argued that the jury is no forever deprived of outcome-determinative information that could have persuaded their verdict. When researching this legal issue, I discovered that judges in Oklahoma have very broad discretion when it comes to issuing relief due to a spoliation issue. Something you need to understand is that every case is different just as every judge is different. Trying to predict with any certainty what a judge will do with a certain set of facts is kind of like trying to predict the weather in Oklahoma. The best you can do is guess even as a business attorney Tulsa.

I left that particular firm before the judge ever ruled on the motion. But in the research, I learned what judges can do. And understand, judges have many options in scenarios such as this.

One ruling a judge can make is to preclude any reference to the existence of the evidence. The judge can instruct both attorneys to not mention the destroyed evidence. This way, the jury never hears that such surveillance footage even existed. The idea behind a ruling like this is you can’t “unring the bell.” Put similarly, if a jury hears about the footage even once, then they know the footage existed at some point but no longer. If an attorney slips and mentions the footage, it could be a mistrial depending on the nature of the slip.

The second ruling a judge can make is a monetary sanction. Depending on the gravity of the spoliation, the judge can fine a spoilating party monetarily. The amount for such a sanction varies considerably and is solely within the judge’s discretion.

The most severe ruling that a judge can make in a spoliation situation is an adverse inference instruction. An adverse inference instruction is very damning to a spoilating party. An adverse inference instruction is where a judge looks at the jury while wearing a robe after all the evidence has been heard and instructs as follows (and we will use my case above as an example):

Ladies and gentleman of the jury, you need to know that surveillance footage existed in this case that was not properly preserved. Whether it was negligently preserved or intentionally destroyed is a fact question I leave for your determination. The footage in question was video surveillance footage from the time the cart was parked in front of the door until the time when the Plaintiff entered the store and fell. This evidence was not preserved by an agent of Defendant’s store.

In your deliberations, you are to assume that whatever was on this footage was harmful to defense’s case and in no way incriminating to the Plaintiff. You are to take every fact associated with this destruction in a light most favorable to the Plaintiff and least favorable to the defense.

In my litigation experience, if the judge intended to issue an adverse instruction, the case most likely settled rather quickly. Imagine the impact this has on a juror who is completely unfamiliar with the legal system. An elected public official in a black robe looks them in the eye and tells them that a party to a case intentionally destroyed something that harmed their case.

When I was a defense lawyer, our goal was often to avoid facts that would “piss off a jury.” The idea is if a jury gets upset, then their chances of awarding a huge verdict increase exponentially. Not surprisingly as a Plaintiff’s lawyer I uncovered every stone until I found such a fact and then intended to blow it up in 72-point font during my opening statement.

If you have any issue that you think you could turn into a lawsuit, save everything. Save it electronically in multiple locations. Do not trust that your automatic data backup onto the server is working. Put it on a flash drive and give it to your lawyer. Print out multiple copies. Give one to your attorney and keep one for your records. You may think this is overboard, but I do not know how many six and seven-figure verdicts were issued because someone “forgot” to hit the save button.

If you have a potential issue where you believe litigation is imminent, feel free to make me your go-to business attorney in Tulsa. I am happy to discuss and advise with whatever helpful information I can.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Mandatory Reporting]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/03/mandatory-reporting/" />
            <id>https://www.rclawgroupok.com/?p=256462</id>
            <updated>2025-07-21T16:45:38Z</updated>
            <published>2024-03-12T17:42:47Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[Many industries require periodic reporting to various individuals/government entities, which is why you should talk to a business attorney in Tulsa. The medical marijuana industry in Oklahoma, for example, requires very detailed monthly reporting obligations detailing amounts grown, sold, and discarded. In a high school debate, I competed in an event called United States Extemporaneous Speaking. This event was very…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/03/mandatory-reporting/"><![CDATA[Many industries require periodic reporting to various individuals/government entities, which is why you should talk to a business attorney in Tulsa. The medical marijuana industry in Oklahoma, for example, requires very detailed monthly reporting obligations detailing amounts grown, sold, and discarded.

In a high school debate, I competed in an event called United States Extemporaneous Speaking. This event was very fun in my opinion. We would draw three questions from an envelope and choose one topic. We then had thirty minutes to write, memorize, and then deliver a seven-minute speech on the subject. I routinely used the same introduction and had a general idea of what most speeches would look like. I usually spent about 5 to 10 minutes writing them and then 20 minutes rehearsing them. “Wall talkers” is what we were called as we routinely stared at a wall delivering a rehearsed speech. One element of every speech my coach told me to include was a brief blip of what he called, “the importance.” Why does this matter to you? Many of you may think that compliance with governmental/industrial regulations is for the straight-laced type and that’s just not your style. Think again. While a one-time violation may only land you in some lukewarm water in that of a small fine or penalty, routine violations can result in forfeiture of a license, massive financial penalties, and even criminal exposure. If your industry requires reports, prepare them with a business attorney Tulsa. It could be the thing that ultimately saves your life.

If your industry requires detailed reporting obligations, what are some of the methods and mechanisms you can deploy to ensure your reports are spot on? Here are a few ideas.

First, have a plan in place to prepare and store information. Before I was a business attorney in Tulsa, I used to work at Applebee’s when I was in college. I remember as a host one of my obligations was to clean the bathrooms. Those bathrooms were filthy by the way. I remember we had a clipboard outside the door we had to sign, initial, and record the time for when the bathrooms were cleaned so the guests, management, and health department knew what was going on. I would have a paper form that records the information. Then, at the conclusion of the shift, take the paper form and scan it into a computer. File the form and ensure that the data on your server is backed up properly. I would also have a copy to the computer you use to scan the document. This triple-layer protection (paper, copy on the computer, copy on server) ensures that the data will not be lost or altered.

Second, have routine meetings and communicate the importance of this data preservation system to your employees. Most companies have a Safety Director or someone who is in charge of making sure nobody gets hurt. Whoever the person is in charge of keeping everyone safe, make sure that person stresses the importance of written forms. I would even include examples of other companies that fail to comply and show what happens to them. While fear is not the kindest motivator, it is undeniably effective. Scaring your employees with examples of what could happen to them is one way to substantially increase compliance.

Third, make sure you lead by example with data preservation. The person an employee hates most is a boss who makes you do A but takes shortcuts to do B instead. If you are going to require your employees to participate in a detailed data preservation routine, you need to make sure you participate as well and discuss it with an business attorney Tulsa. It is often said that no one person is above the law. I believe this to be true, and I believe it to be true for everyone. In fact, it is likely most important that you set the example as all your employees will be looking to you for leadership and guidance.

Fourth, conduct random audits of the system to ensure compliance. Once a quarter, I would suggest conducting a random audit of your system to ensure that everyone is complying. Do not let anyone know, except your business attorney Tulsa, when you are going to do this to ensure that it is a complete surprise. Record the results and have them at your next safety meeting.

Fifth, offer some type of financial prize for perfect compliance. Maybe every person in the department gets a Starbucks gift card, or maybe even a monetary bonus. Whatever the prize, make sure it is something strong enough to motivate a group of people to comply. Having a financial incentive to comply above and beyond a person’s salary will provide you with the most powerful ally of all: self-policing. Having your employees policing your policies is worth its weight in gold. You cannot be everywhere at once. Inevitably, your business will need to run with you not around. Work with a business attorney Tulsa to make sure that when you are not around, the employees are behaving.

Let me close with a quick example. I once worked at a law firm where the partners would sometimes leave on a Friday afternoon for various reasons. Maybe it was the golf course, maybe it was a personal errand, or maybe they just didn’t want to be there. Whatever the reason, one beautiful afternoon the stars aligned perfectly and the partners all left. Admittedly, that was nice as we could relax a little. Two employees took advantage of this. From 3:00 to 5:00, they sat upfront on the couches reading magazines and talking. Everyone else was working; they weren’t. I never complained about those two, but it always made me think about what happens when the boss leaves with no incentive for anyone to act as police.

If you have mandatory reporting obligations but lack the time and resources to complete them, consider the RC Law Group. As you can tell from this site, writing is an activity I engage in daily and am happy to prepare the proper reports for your company to ensure compliance and avoid any type of penalties, civil or otherwise.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[The Attractive Nuisance Doctrine]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/03/the-attractive-nuisance-doctrine/" />
            <id>https://www.rclawgroupok.com/?p=256454</id>
            <updated>2024-06-04T17:13:59Z</updated>
            <published>2024-03-04T18:09:17Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[One saying this business attorney likes using is, when the cat is away, the mice will play, right? Let’s face it. Business owners get very nervous with children around. Children are naturally curious and tend to touch things. In today’s cell phone age, sometimes parents are not as attentive as they used to be. Some industries make considerable profits based…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/03/the-attractive-nuisance-doctrine/"><![CDATA[One saying this business attorney likes using is, when the cat is away, the mice will play, right? Let’s face it. Business owners get very nervous with children around. Children are naturally curious and tend to touch things. In today’s cell phone age, sometimes parents are not as attentive as they used to be.

Some industries make considerable profits based on the presence of children. I am thinking about toy stores, Chuck E Cheese, and the like. They market to children, want children to come into their store, and reap the benefits. Bravo!

But other industries want children to stay as far away as possible. These are industries that involve danger, such as industrial machinery, oil and gas, and the like. But what happens when a curious child wanders onto your property. What do you do then?

The Attractive Nuisance doctrine addresses this issue. The attractive nuisance doctrine imposes liability on landowners when children who are otherwise trespassers were attracted to something on the property. Here is the test for what constitutes an attractive nuisance in Oklahoma:
<h2>Artificial Conditions Highly Dangerous to Trespassing Children</h2>
I once had a very interesting premises liability lawsuit I defended when I was an insurance defense lawyer. The facts are as follows. A small town in a rural county in Oklahoma held a weekly livestock auction. Because the event drew large crowds, merchants also set up small booths and would sell various handmade items. It was a popular event.

It was common for children to attend as they could see all the animals, the merchants, and the like. There was even an area that had some playground equipment.

One weekend a couple dropped off their children to let them play at the auction while they ran errands. These children were small, less than 10 years old. Across the street from the auction was private property. On the private property, the landowner had some livestock and approximately 10 dogs. He did not breed dogs. He just loved them and kept many. The children wandered across the road and began playing with one of the dogs and the dog bit the child. The child sustained injury as the bite was rather deep.

So let’s apply the above criteria and walk through this scenario. The first element requires that the landowner believe or have reason to believe that there will be children in this area. This was highly contested in our case. We argued that it was not likely that a child would be in this area as it was across the street on private property. The plaintiff's attorney argued that there were no signs of any kind indicating that the property across the street was somehow separate from the livestock auction. In fact, the private landowner worked for the couple who ran the livestock auction, further intertwining things. Ultimately, I believe the plaintiff's attorney was correct on this point.

The second element requires that the landowner know or should know that death or serious bodily harm could result to children. With any type of animal, there is always a potential risk of harm to children. In this case, the dog that ultimately bit the child was trying to get away and we believe the child happened to be taunting the dog. In our case, it was difficult to discern the facts as the children changed their stories numerous times and no adults were present. In any event, I believe it is safe to say that the landowner should have known.

The third element requires that the children not appreciate the danger because of their youth. I believe the children in our case owned a dog so it is perfectly reasonable for them to think that all dogs are alike. Even if they didn’t own a dog, there is a good chance they have been to a public park or seen another person walking a dog in their neighborhood. In other words, there is a very good chance these children saw dogs and did not appreciate that the dog could be a threat.

The fourth element is a balancing test. It essentially says that the burden in remedying the dangerous condition is minimal when compared to the benefit of protecting children. This element puts the onus on the landowner to act in the best interests of children given their limited ability to comprehend certain dangers. In our case, there was a gate that was not properly locked, allowing the children access to the dog’s area. I believe that had the gate been locked and the children climbed over it, we would have had a much stronger case. But even if the children climbed the gate, the landowner would still have a responsibility to put something on top of the gate to further prevent children from climbing over it.

The final element requires the landowner to fail to exercise reasonable care in protecting children. In our case, I believe that a jury would likely conclude that the landowner failed to exercise reasonable care. The gate was not locked. There were no “Beware of Dog” signs. There was no signage indicating that the property on which the children wondered was private and separate from the auction property.

I believe the take away from this is that landowners can never be too careful. If you have a dog, a swimming pool, some equipment, or anything that might peak a child’s interest, put your best foot forward to keep your exposure minimal and children safe.

If you have a condition on your premises that you believe qualifies as an attractive nuisance, and you’re not certain what to do to prevent harm, contact RC Law Group. We are happy to inspect the premises and make recommendations for how to keep children safe and your company protected from a lawsuit.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Mediation]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/02/mediation/" />
            <id>https://www.rclawgroupok.com/?p=256456</id>
            <updated>2024-06-04T17:18:27Z</updated>
            <published>2024-02-18T18:14:45Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[One common misnomer is that when conflicts escalate, the best thing to do is lawyer up and file suit. It’s very understandable why people behave this way. Emotions are high and the disputes usually involve money so it is hitting the back pocket. Sometimes, these hits can be financially painful, only making a bad situation infinitely worse. I recently consulted…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/02/mediation/"><![CDATA[One common misnomer is that when conflicts escalate, the best thing to do is lawyer up and file suit. It’s very understandable why people behave this way. Emotions are high and the disputes usually involve money so it is hitting the back pocket. Sometimes, these hits can be financially painful, only making a bad situation infinitely worse. I recently consulted a client who was owed $30,000.00 for some work he had done. The problem was the other side refused to pay him due to a dispute with the potential client. We discussed his options and he ultimately opted to try and negotiate for a lower fee as the other side already, “lawyered up.” As a business attorney, I believed this to be the best option to avoid litigation as this client was struggling due to this unsatisfied invoice.

So what else can you do besides litigation? What if I told you there is an option you could pursue with or without an attorney that would take you half a day and cost less than $1,000.00? Sounds too good to be true, doesn’t it? Well it’s not. The option is called mediation.

Most lawsuits these days eventually end up in front of someone called a mediator. A mediator is an attorney not involved in the lawsuit who acts as an advocate to both sides to try and get the case settled. The mediation, which is the meeting where this occurs, takes place at the mediator’s office and the parties are in different conference rooms. The mediator bounces back and forth negotiating with both sides in an effort to resolve the dispute.

When I was a litigator, we routinely mediated lawsuits of all kinds. Business attorney mediators will tell you that they have seen, and heard, just about everything.

Prior to the mediation, the mediator will send some type of engagement agreement specifying the date, time, and location of the mediation. It will also have some type of services agreement. It will also specify what to include a letter you write to the mediator called a “Mediation Statement.” I am preparing a separate article on this. Succinctly, a Mediation Statement is the written advocacy you submit in advance that spells out your side of the story. The mediator will study both statements prior to the mediation.

Every mediator is different. Thankfully, Tulsa has some of the best mediators in the country who mediate all types of lawsuits on a daily basis. As a business attorney, I have been before many Tulsa mediators. Not all of them have been great, but most of them got the job done. One particular mediator routinely describes himself as an equal opportunity offender. He constantly pokes holes in both sides of cases in an effort to get the attorneys/parties to see how weak their position is. This method is admittedly frustrating, but I would be remiss if I said the method was ineffective. Another mediator I know has a totally opposite approach. He is very friendly with both parties while sharing his considerable experience as a former litigator. Both methods are equally effective, albeit very different.

On the day of the mediation, both you and the opposing party will present to the mediator. The mediator will visit with each business attorney Tulsa and their party first. Some mediators use the introductory session as a “joint session” where all the parties are in the same room. This concept is fading rather quickly, particularly in cases where things are rather heated.

During the initial meeting with both parties, the mediator will give you some ground rules for the mediation. The mediator will tell you that the process is confidential so if the case does not settle the mediator cannot be called to testify about the discussions that occurred. The mediator will also tell you that anything you share with him/her specifically is confidential unless you give the mediator permission to share it with the other side. The mediator will want to know whether or not a lawsuit has been filed. Hopefully, this has not yet occurred. Finally, the mediator will want to know the status of any settlement negotiations.

Most controversies that elevate to the point of a mediation have no doubt had demands and offers made for settlement. Try to give your mediator a complete list of any exchanges and consult with your business attorney Tulsa. This will aid him/her in the settlement process considerably.

After the introductory sessions, the mediator will ask who’s turn it is to respond to the most recent demand/offer. Then the mediator will begin a lengthy process of back and forth discussions to try to arrive at a number that will settle the case. Every mediator handles this process differently. In one case that was mediated very early in my career, the mediator came to our room as he thought our demand was reasonable and the other attorneys were being unreasonable. While the other business attorney Tulsa called their supervisors to obtain more settlement authority, the mediator asked my boss to show him pictures of his most recent vacation. We then chatted for about twenty minutes to let the last demand we made sink in.

Assuming the parties can arrive at a number that will resolve the dispute, the mediator will prepare a mediation agreement. Usually, the mediation agreement specifies the conduct that the parties will do to resolve the case. If there is a lawsuit, then the filing party will need to file a Dismissal with Prejudice (a document that permanently dismisses the party’s right to file suit over the dispute). The party will also need to sign a Release of all Claims. A Release of all Claims is a legal document saying that a party cannot ever pursue this claim ever again. If there is no lawsuit filed, then the party who filed will need to sign a Release of all Claims.

The final portion of the mediation agreement will specify how the mediator will be paid. Usually, the parties agree in advance to split the costs of mediation. Sometimes, parties will negotiate during the process such that only one person pays the entire balance.

Please understand that mediation is a legal process that, if successful, will produce a binding, legally enforceable contract to settle the case. It is very important that you get something you are willing to live with in a mediation. Otherwise, you may lose your right to ever pursue that claim again.

If RC Law Group can assist you in any way with a dispute, please do not hesitate to contact me. I as a business attorney in Tulsa am happy to help resolve a dispute prior to a mediation. If mediation is required, I am happy to prepare the mediation statement and attend the mediation on your behalf.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[Most Common Legal Mistakes a Business Owner Makes]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/02/most-common-legal-mistakes-a-business-owner-makes/" />
            <id>https://www.rclawgroupok.com/?p=256458</id>
            <updated>2024-06-04T17:32:24Z</updated>
            <published>2024-02-12T18:22:33Z</published>
					<taxo:topics><![CDATA[-]]></taxo:topics>
            <summary type="html"><![CDATA[Starting your own business can be very exciting, but it can also be very frightening as this business attorney knows first hand. You have to deal with the Secretary of State’s office to establish your business. If your business is a professional organization with a license subject to supervision by a state agency (i.e., lawyers, CPAs, doctors, and the like),…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/02/most-common-legal-mistakes-a-business-owner-makes/"><![CDATA[Starting your own business can be very exciting, but it can also be very frightening as this business attorney knows first hand. You have to deal with the Secretary of State’s office to establish your business. If your business is a professional organization with a license subject to supervision by a state agency (i.e., lawyers, CPAs, doctors, and the like), then you will need to mail the application for a PLLC or drive to Oklahoma City to get it set up in person. Then you have to set up a Google page, social media sites, and “get the word out” that you are in business. Then you need to make money, which may be the hardest part.

During all of this process, it is very easy to make mistakes. Let’s face it, we are all human and sometimes even though we may have the best intentions, we screw up. That’s perfectly fine. But what if you had the knowledge you needed to prevent some of these common mistakes. In my experience as a business attorney in Tulsa, here are the 5 most common mistakes business owners make, and some tips for how to prevent them.
<h2>1. Not Having an Employee Handbook with a Signed Acknowledgment Form by Every Employee</h2>
This is hands down the most common mistake I hear. And the excuses are all over the map. “Does anybody read those anymore?” “Is it really necessary?” Or, my personal favorite, “We are a small, family owned business. Do we really need one of those?” The answer is an overwhelming yes to all of the above. (As an aside, I have an entire piece written on these on my website.)

An employee should never be surprised if he/she is terminated. There should be clear criteria written in your employee handbook that specifies behaviors/actions that will not be tolerated. There should also be written notation of reprimands along with a specific number of offenses that will automatically result in termination.

Firing an employee is much easier if you can point to as much objective material as possible. When you confront the employee about termination, you can show the employee the written evidence justifying termination.

Finally, it makes a defense lawyer’s job much easier when defending your company in the event a wrongful termination lawsuit is filed. The defense attorney can use your employee handbook and written reprimands in the defense of your company. Trust me when I tell you that this information is very persuasive.
<h2>2. Not Maintaining a “Hard” Employee File</h2>
Most businesses market themselves as “paperless.” Given the environmental trend of our time, I understand their approach. But paper will always have a place in our world. In the hit television show, “The Office,” Steve Carrell aka Michael Scott is invited to speak at one of his employee’s business classes in night school. Michael gets offended when the MBA students challenge that his paper company is outdated as paper is essentially going out of style. Michael responds, “Real business is done on paper. Write that down.” Then the camera shoots to the crowd and everyone types what he just said. It’s a pretty funny scene that this business attorney actively enjoys.

I cannot say enough that you need to maintain a paper file on every employee who works for you. I would also preserve employee files for those who are terminated for at least five years after termination.

Why is it so important you maintain a paper file? A number of reasons. First, you are creating evidence that can be used to defend your organization. As a business attorney who used to defend businesses in a variety of contexts, I can assure you that more evidence is better than less. Second, computers crash. No matter where you are backing up your data, evidence can be lost or destroyed even though your IT person swore to you that you were protected. I have another article on the concept of spoliation, which is worth a read. But trust me when I say that lost or destroyed evidence is a very big no-no in litigation. Third, there is certain information you have to collect from an employee, such as their W9, drivers’ license, forms of identification, etc. You might as well preserve all of that in a file with other information. I have an article on what to keep in an employee file in another article.
<h2>3. Not Owning the Internet</h2>
Nobody truly owns the internet. That’s the beauty of it. But there are some folks on the net who have a substantial amount of control over the internet’s content. One of those entities is Google. Use Google to work for you as it is a service you do not have to pay for, but will help get you paid. If you have a satisfied customer, invite the customer to leave a review on your business, even this business attorney Tulsa does that. A friend of mine is a business owner and he gave me a great piece of advice. He told me if he did work for someone and they still owe him money, he will offer to reduce the balance of the final bill in exchange for a Google review. I thought this was a beautiful tactic. And it is something to consider.

Second, do not engage with disgruntled customers. At some point, I suspect someone will leave a negative review of your business. I as a business attorney Tulsa recommend not engaging this customer on the internet. There is a threat the situation could escalate and it is very hard (if not impossible) to get those reviews removed.

If you feel compelled to engage the customer, I recommend writing an apology coupled with a benign remark that everyone agrees is acceptable in response to the review. I would then engage the customer privately and in writing. Perhaps text or e-mail. I have a whole other article on handling customer complaints and offer some suggestions on how to proceed.

Third, make sure you are “pushing” your business. Post in your Facebook page often and create a hashtag so others can follow what you’re doing.
<h2>4. Overpaying for Services You Do Not Need</h2>
I know what some business attorneys in Tulsa charge for their services. Many are very reasonable and provide quality work at a reasonable price. Some charge rates that are borderline comical. I discuss in another article an experience I had in court that I will share here. I once went to a simple hearing and another firm sent a senior partner, an associate, a paralegal, and a secretary. Collectively, this combo was probably billing the client at around $850.00 per hour. By means of contrast, I presented to the hearing by myself and charged around $120.00 per hour. You do not need four people to attend a hearing like that. Make sure you are using an attorney who is a steward of your funds and treats your resources as if they were the attorney’s own resources.

Many documents you can fill out on your own. For example, filing the paperwork for a LLC is relatively straight forward. I have also found the Oklahoma Secretary of State’s Office to be very helpful and knowledgeable when it comes to filing the documentation you need.
<h2>5. Not Complying with Rules and Regulations</h2>
I see this considerably. A friend of mine once owned a local gym and I assisted him with some legal matters. When I started looking at his business, I learned he had not filed his Annual Certificate of renewal for his LLC in a few years. We got him current and paid the fee associated with not filing the document timely. While this fee was relatively minimal, it was money lost for my friend had he complied with the rules.

Many businesses do everything they can to comply with every rule and regulation that exists. Others try to cut corners to increase profits. I assure you that if you engage in this behavior regularly that karma will get you. You will get caught and you will be punished. Maybe it’s a monetary fine? Maybe it’s something much worse? For me, I have a bar license that is regulated by a professional association. If I break an ethics rule, the Bar has broad discretion in their punishment powers up to and including losing my bar license. That would be a very bad thing as I have worked my entire life to become an attorney.

If you do not have an attorney who is knowledgeable with the rules and regulations governing your business, then you are asking for trouble. A knowledgeable attorney can save you thousands of dollars, even potential bankruptcy, by keeping you and your employees advised of the various rules and regulations governing your business. I once heard a lawyer describe having a lawyer is like having insurance. You may never use it. But it is better to have it and not need it than need it and not have it.

If you do not have such a business attorney, consider RC Law Group. As a business attorney in Tulsa, I am knowledgeable with a wide variety of regulatory agencies and can assist you. If I am not knowledgeable with your particular industry, I have been told by teachers my whole life that I am a “quick study” and will happily get up to speed to protect the best interests of your business.]]></content>
						        </entry>
	        <entry>
            <author>
									                    <name>On Behalf of RC Law Group</name>
				            </author>
            <title type="html"><![CDATA[How to Handle Major Company Mistakes]]></title>
            <link rel="alternate" type="text/html" href="https://www.rclawgroupok.com/blog/2024/01/how-to-handle-major-company-mistakes/" />
            <id>https://www.rclawgroupok.com/?p=256460</id>
            <updated>2024-06-04T17:42:07Z</updated>
            <published>2024-01-15T18:38:23Z</published>
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            <summary type="html"><![CDATA[The Office is my favorite television comedy of all time. Yes, business attorneys can have a sense of humor. The show was so perfect to me in so many ways. You may recall in season three there is an episode where an offensive watermark is printed on the background of some of Dunder Mifflin’s card stock. Obviously, this was a…]]></summary>
			                <content type="html" xml:base="https://www.rclawgroupok.com/blog/2024/01/how-to-handle-major-company-mistakes/"><![CDATA[The Office is my favorite television comedy of all time. Yes, business attorneys can have a sense of humor. The show was so perfect to me in so many ways. You may recall in season three there is an episode where an offensive watermark is printed on the background of some of Dunder Mifflin’s card stock. Obviously, this was a major problem. The episode where this unfortunate event unfolds opens with everyone on the phone apologizing profusely to some very offended customers. One of the customers is a local high school that inadvertently transmitted their prom invitations on this paper.

Very quickly, the entire staff gathers in the conference room for one of Michael’s favorite meetings. Michael then dispenses his instructions to the team. He first takes the accounting team consisting of Angela, Kevin, and Oscar and assigns them to customer service. He says Kelly is going to train them. Kelly is the bubbly, air-headed girl who constantly causes drama. The scene cuts to a one-on-one interview with Angela where she ingests an aspirin as a pre-emptive measure to what she describes as an inevitable headache. Michael then dispatches Jim along with Andy to a local high school where Andy discovers his girlfriend is a student. Finally, Michael then unveils his master plan to invite a local customer into the office to give her a check for free paper. He also invites a member of the media.

As you can imagine, each one of Michael’s ideas are total disasters. Angela is very rude to a customer who ultimately cusses her out and hangs up. Andy is totally inappropriate to the high school principal after he discovers his girlfriend is a minor. Michael’s plan is the worst. The scene ends with the customer saying she is calling the better business bureau. Michael responds that he is calling the ungrateful “biyatch” hotline. The reporter who covers obituaries confesses he got “every word” of the exchange.

Obviously this show is classified as a comedy for a reason: it is knock-your-socks-off funny. But what do you do when a real crisis hits? Maybe you send out a vehicle that is not properly prepared and is involved in a major accident. Maybe one of your technicians had a bad day and did not follow the exact instructions for assembling a product, causing injury.

Let me give you an example of a case from my days as a litigator before I was a business attorney Tulsa. One famous case that mediators love to use in mediation is a very tragic case involving medical malpractice. During surgery, a local doctor instructed a nurse to get him a bag of blood. The nurse was having a bad day. Rather than warm the blood properly, she tossed the bag into the microwave. This sudden, high-intensity heat caused deadly levels of potassium to release from the donated blood. The blood transfusion killed the patient. At trial, the attorney representing the family of the deceased upset the jury so much they awarded zero dollars to the family. The case later settled during a legal malpractice case. But this real-life example is illustrative of what we can learn during a crisis.

Here are my recommendations for how to handle a crisis:

First, make sure that whatever emergency response personnel are needed are on their way immediately. Safety is the number one priority. If someone is hurt and fighting for their life, you want to make sure that you do everything in your power to get that person the help they need.

Second, contact human resources and your business attorney immediately. You want your “first responders” on the ground and investigating. Time is of the essence. If the incident involves a commercial truck, contact your insurance company as they may want to immediately have their counsel on the scene with an expert. I once attended a continuing legal education seminar where I learned that one such insurance defense business attorney had a list of people he would call in the middle of the night when he learned about a semi wreck case. Most semi wreck cases involve catastrophic injury or death. It is important to have the right people on the ground from day one collecting evidence, interviewing witnesses, taking pictures, and getting written statements. It could be years before the trial. You want to lock in the information immediately when it is fresh on the minds of those who witnessed the event.

Third, preserve everything. When I represented Plaintiffs, the first letter I sent was a letter of representation to whomever was on the other side. The second letter I sent was something we called a spoliation or mandatory evidence preservation letter. We sent the spoliation letter directly to the defendants and copied the insurance companies/insurance defense business attorney Tulsa. Our rationale for this was simple. We were essentially “setting them up.” If something important was not preserved intentionally or negligently stored, we could file a spoliation motion with the judge. The remedies from those scenarios can be very powerful for your case. Trust me, you do not want to be in a spoliation situation. That exposes you to even more liability and makes a plaintiff’s case infinitely more valuable. So preserve everything. As a business attorney in Tulsa, I recommend maintaining a paper file, a hard file, and some type of electronic data backup. The Cloud is one option or if you have some type of data backup system on your server. Maintaining three versions of the same information nearly almost guarantees spoliation will not happen.

If you wake up and find your world turned upside down, don’t panic. Breathe, and know that you will get through this.

If you do not have a business attorney in Tulsa in your cell phone, contact RC Law Group. We are ready and willing to investigate the matter, assist with establishing a secure evidence preservation system, and monitoring any claim or litigation that follows the matter.

You may be more than capable of handling the situation yourself. In fact, I am sure you could. But why not have a business attorney with the experience there to assist you and, if nothing else, comfort you during this process? It may be the best decision you’ve ever made.]]></content>
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